Frequently Asked Questions
Everything you need to know about shopping with Pothys
What types of silk sarees do you offer?
We specialize in a wide range of authentic silk sarees, including Kancheepuram, Banarasi, Mysore Silk, and Soft Silk, all featuring genuine zari work and traditional motifs.
How can I be sure of the silk's authenticity?
All our premium silk sarees come with the Silk Mark Label, which is a government-certified assurance of 100% natural pure silk.
Do you offer international shipping?
Yes, we ship our products globally. Shipping costs and delivery timelines vary based on your location and will be calculated at checkout.
What is your return and exchange policy?
We accept returns within 7 days of delivery for products that are damaged or differ from the description, provided they are unused and have the original tags intact.
Can I get my blouse stitched through your online store?
Yes, we offer custom tailoring services. You can select the 'Stitching' option on the product page and provide your measurements before adding the item to your cart.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular mobile wallets. For international orders, we support payments via PayPal.